Politika tat-Tbaħħir

Last updated: August 5, 2026

At WAFORA, we aim to provide clear and accurate information about order processing, shipping costs, delivery times and order tracking.

Order Processing

Orders are normally processed within 0–2 business days.

Orders are processed Monday through Friday, excluding public holidays. Orders placed during weekends or public holidays will begin processing on the next available business day.

Processing time is separate from shipping transit time.

After your order has been prepared and dispatched, you will receive a shipping-confirmation email containing your tracking information.

Fulfillment and Shipping Origin

WAFORA works with an international logistics and fulfillment partner.

Orders are generally prepared and dispatched through our network of trusted logistics partners. Depending on product availability and the customer’s destination, orders may be fulfilled from logistics facilities located in different countries to support faster and more efficient delivery.

The shipping origin shown on a parcel does not necessarily represent WAFORA’s registered business address.

Estimated Transit Times

The following estimates apply after the order has been processed and dispatched.

Spain

Estimated transit time:

4–7 business days

Standard Shipping: 4–12 Business Days

The estimated transit time is 4–12 business days for:

  • United Arab Emirates

  • Austria

  • Australia

  • Belgium

  • Canada

  • Switzerland

  • Cyprus

  • Czechia

  • Germany

  • Denmark

  • Estonia

  • Finland

  • France

  • United Kingdom

  • Greece

  • Hong Kong

  • Hungary

  • Ireland

  • Israel

  • Italy

  • Japan

  • South Korea

  • Lithuania

  • Luxembourg

  • Latvia

  • Malaysia

  • Netherlands

  • Norway

  • New Zealand

  • Poland

  • Portugal

  • Romania

  • Sweden

  • Singapore

  • Slovakia

  • Türkiye

  • United States

  • South Africa

Standard Shipping: 6–8 Business Days

The estimated transit time is 6–8 business days for:

  • Angola

  • Argentina

  • Bangladesh

  • Bahrain

  • Brazil

  • Belarus

  • Côte d’Ivoire

  • Chile

  • Cameroon

  • Colombia

  • Costa Rica

  • Dominican Republic

  • Algeria

  • Ecuador

  • Egypt

  • Ethiopia

  • Georgia

  • Ghana

  • Guatemala

  • Indonesia

  • India

  • Jordan

  • Kenya

  • Cambodia

  • Kuwait

  • Kazakhstan

  • Lebanon

  • Sri Lanka

  • Morocco

  • Madagascar

  • Myanmar

  • Mauritius

  • Mexico

  • Mozambique

  • Nigeria

  • Nicaragua

  • Oman

  • Panama

  • Peru

  • Philippines

  • Pakistan

  • Paraguay

  • Russia

  • Saudi Arabia

  • Senegal

  • El Salvador

  • Thailand

  • Tunisia

  • Taiwan

  • Tanzania

  • Ukraine

  • Uganda

  • Uruguay

  • Uzbekistan

  • Venezuela

  • Vietnam

  • Zambia

  • Zimbabwe

Total Estimated Delivery Time

The total estimated delivery time consists of:

Order-processing time + shipping transit time

For example, an order with a processing time of two business days and a transit time of six business days may arrive approximately eight business days after the order is placed.

Delivery estimates are not guaranteed arrival dates.

Public holidays, customs processing, severe weather, local carrier delays, transportation interruptions and other circumstances outside WAFORA’s reasonable control may affect delivery.

Shipping Costs

WAFORA uses a destination-based flat standard-shipping rate.

The exact shipping charge is displayed in the customer’s available currency during checkout before payment is completed.

Standard rates are generally equivalent to approximately:

  • $3.97 USD

  • €3.47 EUR

  • £2.98 GBP

The localized amount may differ slightly depending on the destination and the currency configured for that market.

Examples include:

  • United States: $3.97 USD

  • Spain and most euro-area destinations: €3.47 EUR

  • United Kingdom: £2.98 GBP

  • Canada: C$5.58 CAD

  • Australia: A$5.71 AUD

  • New Zealand: NZ$6.84 NZD

The final applicable shipping charge will always be shown at checkout before the customer submits payment.

Free-shipping or reduced-shipping promotions may occasionally be available. Any applicable promotion and its conditions will be clearly displayed on the website or during checkout.

Customs, Duties and Taxes

International orders may be subject to customs processing or destination-country requirements.

Taxes or duties collected during checkout will appear in the order total. Additional charges imposed by local customs or government authorities, when applicable and not collected by WAFORA, are determined by the destination country.

Customs processing may occasionally extend the estimated delivery period.

Order Tracking

After an order has been dispatched, WAFORA will send a shipping-confirmation email with the available tracking number or tracking link.

Tracking information may take up to 24–72 hours to begin showing movement after the carrier receives the parcel.

Customers can also use the Track My Order page available on the WAFORA website.

Multiple Packages

Orders containing multiple products may occasionally be delivered in separate packages.

When an order is divided into multiple shipments:

  • The customer will not be charged an additional shipping fee unless this was clearly disclosed before payment.

  • Separate tracking information may be provided for each package.

  • Packages may arrive on different dates.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address during checkout.

This includes the recipient’s:

  • Full name

  • Street address

  • Apartment or unit number, when applicable

  • City

  • State, province or region

  • Postal code

  • Country

  • Valid telephone number

Customers should contact WAFORA as soon as possible after placing an order if an address correction is required.

We cannot guarantee that an address can be changed after an order has entered fulfillment or has been dispatched.

WAFORA is not responsible for delivery delays, returned packages or additional shipping costs caused by an incorrect or incomplete address supplied by the customer.

Failed Delivery and Returned Packages

A package may be returned to the sender when:

  • The address is incomplete or incorrect.

  • The recipient is unavailable after the carrier’s delivery attempts.

  • The package is not collected from a designated pickup location.

  • The recipient refuses delivery.

  • Local import or customs requirements are not completed.

Customers should contact WAFORA if tracking shows that a package is being returned.

Any refund, reshipment or additional shipping charge will be assessed according to the reason for the failed delivery and WAFORA’s Refund Policy.

Delayed Orders

Customers should first review the tracking information when a package appears delayed.

Carrier tracking may temporarily stop updating while a package:

  • Travels between international facilities

  • Awaits customs clearance

  • Transfers to a local delivery partner

  • Experiences a regional transportation delay

Customers may contact WAFORA when an order has not arrived within the applicable estimated delivery period.

We will review the tracking information and, when necessary, contact the logistics provider.

Lost Packages

A parcel is not automatically considered lost when tracking updates are delayed.

When a carrier confirms that a package has been lost, WAFORA will review the order and provide an appropriate resolution in accordance with our Refund Policy and the circumstances of the shipment.

Packages Marked as Delivered

When tracking shows that a package was delivered but the customer cannot locate it, the customer should:

  1. Check the delivery address on the order.

  2. Look around the property, mailbox and designated safe locations.

  3. Ask household members, neighbors or building staff.

  4. Contact the local delivery carrier.

  5. Contact WAFORA with the order number and tracking information.

WAFORA will assist with the carrier investigation where reasonably possible.

Cancellations

Orders may only be cancelled before they enter fulfillment or are dispatched.

Cancellation requests are governed by the WAFORA Cancellation Policy.

Shipping Restrictions

Shipping availability can differ by product, delivery address or destination country.

A destination appearing in this policy does not guarantee that every WAFORA product can be delivered to every address in that destination.

The checkout page will confirm whether delivery is currently available for the selected product and address.

Contact Us

For shipping questions, customers may contact:

WAFORA Customer Support
Email: contact@wafora.com
Website: https://wafora.com

Please include the order number when contacting us about an existing order.