WAFORA PRIVACY POLICY

Last updated: July 22, 2026

This Privacy Policy explains how WAFORA collects, uses, shares and protects your personal information when you visit or make a purchase from wafora.com, communicate with us, create an account, subscribe to our marketing communications or otherwise use our services.

In this Privacy Policy, “WAFORA,” “we,” “us” and “our” refer to:

Legal business name: [FULL LEGAL BUSINESS NAME]
Trading name: WAFORA
Business address: [FULL REGISTERED BUSINESS ADDRESS]
Email: contact@wafora.com
Telephone: [BUSINESS PHONE NUMBER]
Registration number: [BUSINESS REGISTRATION NUMBER, IF APPLICABLE]
VAT number: [VAT NUMBER, IF APPLICABLE]

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

The personal information we collect depends on how you interact with WAFORA.

Information you provide directly

We may collect information you provide when you:

• Place or attempt to place an order

• Create or manage an account

• Contact customer support

• Request a return, refund or replacement

• Subscribe to email or SMS marketing

• Submit a review, survey or feedback

• Enter a promotion, giveaway or competition

This information may include:

• Full name

• Billing address

• Shipping address

• Email address

• Telephone number

• Order and transaction information

• Account login information

• Product preferences

• Customer-support communications

• Reviews, photographs, videos or feedback you submit

• Marketing preferences

Payment information

Payments are processed through authorized third-party payment providers.

Depending on the payment method selected, the payment provider may collect your card number, bank details, billing information or payment-account identifiers.

WAFORA generally does not directly store complete payment-card information.

Information collected automatically

When you visit wafora.com, certain information may be collected automatically through cookies, pixels, log files and similar technologies.

This may include:

• IP address

• Browser type

• Device type

• Operating system

• Language

• General geographic location

• Pages viewed

• Products viewed

• Search activity

• Referring website

• Date and time of visits

• Cart and checkout activity

• Interaction with advertisements and marketing communications

• Cookie and advertising identifiers

Information obtained from third parties

We may receive personal information from third parties, including:

• Shopify and other ecommerce service providers

• Payment processors

• Shipping and fulfillment partners

• Advertising platforms

• Analytics providers

• Social-media platforms

• Fraud-prevention providers

• Customer-review platforms

• Business and marketing partners

• Publicly available sources where permitted by law

We may combine this information with information collected directly from you.

2. How We Use Personal Information

We may use personal information for the following purposes.

Processing and delivering orders

We use personal information to:

• Process purchases and payments

• Confirm orders

• Prepare and dispatch products

• Provide delivery and tracking information

• Communicate about order status

• Manage cancellations, returns, refunds and replacements

• Detect and resolve payment or shipping problems

The legal basis may include performing our contract with you and complying with legal obligations.

Customer service

We use personal information to:

• Respond to questions

• Investigate delivery problems

• Handle complaints

• Process warranty or product claims

• Provide product and compatibility support

• Maintain records of customer communications

The legal basis may include performing our contract with you and our legitimate interest in providing effective customer service.

Operating and improving our website

We may use information to:

• Maintain and secure wafora.com

• Remember customer preferences

• Improve website navigation

• Analyze website performance

• Understand how customers use our store

• Develop and improve products and services

• Test website features and designs

• Diagnose technical problems

The legal basis may include our legitimate interest in operating and improving our business. Where required, we rely on consent for non-essential cookies.

Security and fraud prevention

We may use personal information to:

• Verify transactions

• Prevent fraudulent purchases

• Protect customer accounts

• Detect malicious or unauthorized activity

• Enforce our policies and agreements

• Protect the rights, safety and property of WAFORA, our customers and others

The legal basis may include our legitimate interests and compliance with legal obligations.

Marketing and advertising

Where permitted by law, we may use personal information to:

• Send promotional emails or text messages

• Recommend products that may interest you

• Measure advertising performance

• Create advertising audiences

• Display personalized or non-personalized advertisements

• Conduct promotions, surveys or competitions

Where consent is legally required, we will request it before sending marketing communications or using non-essential advertising technologies.

You can unsubscribe from promotional emails by selecting the unsubscribe link included in the message.

You can opt out of promotional text messages by following the instructions in the message, such as replying “STOP.”

Transactional communications concerning orders, returns, security or customer service are not considered promotional messages.

Legal and regulatory purposes

We may process personal information to:

• Maintain accounting and tax records

• Comply with court orders or lawful government requests

• Respond to regulatory authorities

• Establish, exercise or defend legal claims

• Comply with consumer-protection, product-safety and data-protection obligations

The legal basis is compliance with applicable legal obligations or our legitimate interests.

3. Legal Bases for Processing

Where the European Economic Area, United Kingdom or other applicable laws require a legal basis, we may rely on:

Contract

Processing is necessary to fulfill an order, provide a requested service or take steps before entering into a contract with you.

Legal obligation

Processing is necessary to comply with tax, accounting, consumer-protection, fraud-prevention or other legal requirements.

Legitimate interests

Processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights.

These interests may include:

• Operating and improving our store

• Providing customer support

• Preventing fraud

• Securing our website

• Understanding business performance

• Protecting legal rights

Consent

We may rely on consent for:

• Promotional emails or SMS where required

• Non-essential cookies

• Personalized advertising

• Other processing activities where consent is the appropriate legal basis

You may withdraw consent at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.

4. How We Share Personal Information

We do not disclose personal information indiscriminately.

We may share information with service providers that help us operate our business.

Ecommerce platform

Our online store is hosted through Shopify. Shopify processes certain personal information to provide ecommerce, hosting, checkout and related services.

Payment providers

Payment providers process transaction and payment information to authorize and complete purchases.

Shipping and fulfillment providers

We may share names, addresses, telephone numbers, email addresses and order details with warehouses, fulfillment partners, postal services and couriers for delivery purposes.

Technology providers

We may use providers that support:

• Website hosting

• Data storage

• Customer support

• Email and SMS communications

• Website analytics

• Product reviews

• Order tracking

• Fraud prevention

• Security

• Website optimization

Advertising and analytics providers

Subject to your cookie choices and applicable law, we may share or make certain online identifiers and website activity available to advertising and analytics platforms.

These providers may use cookies, pixels or similar technologies to measure performance and display relevant advertisements.

Professional advisers

We may share information with lawyers, accountants, auditors, insurers and other professional advisers when reasonably necessary.

Government and legal authorities

We may disclose information when required by law or when reasonably necessary to:

• Respond to lawful requests

• Protect legal rights

• Investigate fraud or unlawful activity

• Protect the safety of customers or others

• Enforce our agreements

Business transfers

If WAFORA is involved in a merger, acquisition, restructuring, financing, insolvency or sale of business assets, personal information may be transferred as part of that transaction, subject to applicable law.

5. International Data Transfers

WAFORA may work with service providers, shipping companies and technology partners located outside your country.

As a result, personal information may be processed in countries with data-protection laws that differ from those in your country.

When required, we use legally recognized safeguards for international transfers, which may include:

• European Commission adequacy decisions

• Standard Contractual Clauses

• The UK International Data Transfer Agreement or UK Addendum

• Other legally permitted transfer mechanisms

You may contact us for additional information about safeguards relevant to your personal information.

6. Cookies and Similar Technologies

Wafora.com uses cookies, pixels, tags and similar technologies.

Strictly necessary cookies

These cookies are required to:

• Operate the website

• Maintain the shopping cart

• Process checkout

• Protect accounts

• Prevent fraud

• Remember privacy choices

These cookies cannot generally be disabled through our cookie-management system.

Analytics cookies

These cookies help us understand how visitors use our website and allow us to improve performance.

Functional cookies

These cookies remember preferences and provide enhanced website functionality.

Advertising cookies

These cookies may be used to:

• Measure advertisement performance

• Limit repeated advertisements

• Understand customer interests

• Display relevant advertisements

• Create or measure advertising audiences

Where required, non-essential cookies will not be activated until you provide consent.

You can manage eligible cookies through the cookie settings displayed on our website. You may also manage cookies through your browser, although disabling some cookies may affect website functionality.

7. Behavioral and Personalized Advertising

We may work with advertising platforms to display advertisements based on your interaction with WAFORA and other websites.

Depending on your location, some advertising-related disclosures may be legally classified as “sharing,” “targeted advertising” or a “sale” of personal information, even when no money is exchanged for the information.

Where required, you can submit an opt-out request through:

• Our cookie-preference tool

• A “Do Not Sell or Share My Personal Information” link, where available

• The contact information provided below

Browser-based opt-out signals, including Global Privacy Control, may be recognized where legally required and technically supported.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods depend on:

• The nature of the information

• The purpose for which it was collected

• The duration of our relationship with you

• Tax and accounting requirements

• Consumer-protection obligations

• Fraud-prevention requirements

• Applicable limitation periods

• Legal disputes or regulatory investigations

For example, order and transaction records may be retained for the period required by applicable tax, accounting and consumer-protection laws.

When personal information is no longer required, we may delete, anonymize or securely isolate it.

9. Security

We use reasonable administrative, organizational and technical measures designed to protect personal information.

These measures may include:

• Secure connections

• Access controls

• Account authentication

• Payment-security measures

• Fraud monitoring

• Restricted access to customer information

• Service-provider security requirements

No online system or transmission method is completely secure. We cannot guarantee absolute security.

You should use a strong password, protect your account credentials and contact us promptly if you suspect unauthorized account activity.

10. Children’s Privacy

WAFORA is not intended for children under 16, and we do not knowingly collect personal information directly from children under 16.

If you believe a child has provided personal information to us, contact us so we can investigate and take appropriate action.

11. Your Privacy Rights

Depending on your location, you may have some or all of the following rights:

• The right to be informed about how your information is processed

• The right to access personal information held about you

• The right to correct inaccurate or incomplete information

• The right to request deletion of eligible information

• The right to restrict certain processing

• The right to object to certain processing

• The right to data portability

• The right to withdraw consent

• The right to opt out of direct marketing

• The right to opt out of targeted advertising, sharing or sale where applicable

• The right not to be discriminated against for exercising privacy rights

• The right to complain to a relevant data-protection authority

These rights may be subject to legal exceptions.

12. Exercising Your Rights

To submit a privacy request, contact:

Email: contact@wafora.com
Subject: Privacy Request

You may also write to:

[FULL LEGAL BUSINESS NAME]
[FULL BUSINESS ADDRESS]

Your request should explain:

• Your name

• The email address associated with your account or order

• The right you want to exercise

• Any information that may help us locate the relevant records

We may request additional information to verify your identity and protect personal information from unauthorized access.

Authorized agents may submit requests where permitted by law. We may require proof of authorization and identity verification.

We will respond within the period required by applicable law.

13. European Privacy Rights

If you are located in the European Economic Area, you may submit a complaint to the data-protection authority in the country where you live, work or believe an infringement occurred.

If WAFORA’s legal business is established in Spain, the relevant supervisory authority may be:

Agencia Española de Protección de Datos

You are encouraged to contact WAFORA first so we can attempt to address your concern.

14. California and Other United States Privacy Rights

Residents of California and certain other US states may have additional rights under applicable state privacy laws.

Depending on the law and whether it applies to WAFORA, these rights may include:

• Knowing the categories and specific pieces of personal information collected

• Knowing the sources, purposes and recipients of personal information

• Correcting inaccurate information

• Deleting eligible information

• Obtaining a portable copy of information

• Opting out of targeted advertising

• Opting out of the sale or sharing of personal information

• Limiting certain uses of sensitive personal information

• Appealing the denial of a privacy request

• Receiving equal service after exercising privacy rights

WAFORA does not knowingly sell or share the personal information of consumers under 16 for targeted advertising purposes.

The availability of these rights depends on the law applicable to WAFORA and the person submitting the request.

15. Automated Decision-Making

We may use automated systems to assist with fraud detection, payment-risk assessment, website security and product recommendations.

We do not intend to make decisions based solely on automated processing that produce legal or similarly significant effects unless permitted by law and appropriate safeguards are provided.

16. Third-Party Websites

Our website may contain links to websites, platforms or services operated by third parties.

WAFORA is not responsible for the privacy practices, security or content of third-party services. You should review their privacy policies before providing personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy to reflect:

• Changes to our business

• New services or technologies

• Legal or regulatory requirements

• Changes to our service providers

• Changes to how we process personal information

The updated version will be published on this page with a revised “Last updated” date.

Where required by law, we will provide additional notice or request consent before making material changes.

18. Contact WAFORA

Questions, concerns or complaints about this Privacy Policy may be directed to:

Legal business name: [FULL LEGAL BUSINESS NAME]
Trading name: WAFORA
Website: wafora.com
Email: contact@wafora.com
Telephone: [BUSINESS PHONE NUMBER]
Address: [FULL BUSINESS ADDRESS]
Registration number: [BUSINESS REGISTRATION NUMBER, IF APPLICABLE]
VAT number: [VAT NUMBER, IF APPLICABLE]